Popular Articles

  1. How can I hide products in my class?

    Leer artículo en español Log in to Richmond Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. To unlock a produc...
  2. August

    Leer artículo en español New Studio Version – August 1. Offline Function Buttons to download LOs* for offline mode, these buttons are only available through the PWA*.   More information about this feature: Click Here ...
  3. Why does an alert appear instead of a grade when viewing an assignment?

    Leer artículo en español Manual Marking notifications are available from the Dashboard widgets. When an alert appears instead of a grade, it means you still need to assign a manual grade for that activity completed by the student. ...
  4. Why do I not have a grade even though I have completed an assignment?

    Leer artículo en español Ler artigo em português This happens if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date and time. Even if the system allows the student to continue and com...
  5. ¿Cómo puedo re-abrir un Test Assignment o Regular Assignment?

    View in English Ingresa a Richmond Studio. Selecciona la clase, ubica el módulo . Se desplegarán todas las asignaciones. Identifica la asignación que deseas reabrir. En los tres puntos del final de la fila, haz clic en . Se abrirá ...
  6. Why can’t I edit the date of an assignment?

    Leer artículo en español The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to edit those fields. ...
  7. Why does the progress bar not reach 100% even after completing all the activities of an assignment?

    Leer artículo en español Ler artigo em português The progress bar depends on the type of activities included in the assignment. Some activities are designed only for practice and do not generate a score. For this reason, even if th...
  8. Contact us

    Leer artículo en español Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with you as soon as possible...
  9. Offline

    PWA descarga móviles View in English En este momento la función Offline, únicamente se encuentra disponible para estudiantes. Es una función  que permite a los usuarios acceder a materiales de estudio y re...
  10. Why can’t I see some products in Class Materials?

    Leer artículo en español The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...