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  1. Download mobile PWA

    Download desktop PWA Leer artículo en español It is a feature that allows users to access study materials and complete activities without an internet connection. This feature is especially useful in environments with limite...
  2. Why is the Manual Marking checkbox not enabled?

    Leer artículo en español The Manual Marking checkbox may not be enabled for one of the following reasons: The student has not submitted the activity. The student must click the button upon completing the activity. If they don’t, the ...
  3. October

    Leer artículo en español New Studio Version - October Creation of PM accounts in Richmond Studio. From the CMS, PM accounts can be created in Richmond Studio. Active view of Navigation between forums is...
  4. Where can I view the score obtained from iRead assignments?

    Leer artículo en español Ler artigo em português The score for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, in the specific iRead section, only the following is displayed: ...
  5. Contact us

    Leer artículo en español Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with you as soon as possible: ...
  6. Why do some students in the same class see different material?

    Leer artículo en español Ler artigo em português This may happen when one or more students redeem an incorrect token, which gives them access to material different from the rest of the class. This difference in redeemed products al...
  7. Why does an activity show a different grade than the one recorded in MarkBook after I have completed it?

    Leer artículo en español Ler artigo em português This happens due to the way regular assignments work in Studio: Students can complete the assignment more than once, but: The platform will record the score from the second attemp...
  8. Download mobile PWA

    Download desktop PWA Leer artículo en español At this moment, the Offline function is only available for students. It is a feature that allows users to access study materials and complete activities without an internet con...
  9. Why were the recorded grades deleted after reopening an assignment?

    Leer artículo en español The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous grades are automatically del...
  10. Why don’t I have a grade even though I have completed an assignment?

    Leer artículo en español This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete the activity after that dea...