Popular Articles

  1. Where can I view the score obtained from iRead assignments?

    Leer artículo en español Ler artigo em português The score for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, in the specific iRead section, only the following is displayed: ...
  2. Why is the Manual Marking checkbox not enabled?

    Leer artículo en español The Manual Marking checkbox may not be enabled for one of the following reasons: The student has not submitted the activity. The student must click the button upon completing the activity. If they don’t, the ...
  3. How can I hide products in my class?

    Leer artículo en español Log in to Richmond Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. To unlock a produc...
  4. Contact us

    Leer artículo en español Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to   submit a ticket , and our team will get in touch with you as soon as possible: ...
  5. August

    Leer artículo en español New Studio Version – August 1. Offline Function Buttons to download LOs* for offline mode, these buttons are only available through the PWA*.   More information about this feature: Click Here ...
  6. Why do some students in the same class see different material?

    Leer artículo en español Ler artigo em português This may happen when one or more students redeem an incorrect token, which gives them access to material different from the rest of the class. This difference in redeemed products al...
  7. Where can I find my access code (token)?

    Leer artículo en español Ler artigo em português Self-registered students If you want to add a new product, you need an access code (token). Access codes can be obtained in the following ways: When you purchase any Richmond b...
  8. ¿Por qué no puedo visualizar un contenido que los alumnos sí tienen redimido?

    View in English Esto se debe a que los productos están bloqueados u ocultos en tu vista como docente. Aquí te explicamos cómo identificar y resolverlo: 1. El producto puede estar bloqueado. Los materiales bloqueados se identifican con...
  9. Why were the recorded grades deleted after reopening an assignment?

    Leer artículo en español The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous grades are automatically del...
  10. Offline

    PWA descarga móviles View in English En este momento la función Offline, únicamente se encuentra disponible para estudiantes. Es una función  que permite a los usuarios acceder a materiales de estudio y re...