FAQs for Teachers

Why is the Manual Marking checkbox not enabled?

Why does an alert appear instead of a grade when viewing an assignment?

Why can't I assign the Diagnostic Tests of a certain level to a specific class?

Why were the recorded grades deleted after reopening an assignment?

Why can’t I edit the date of an assignment?

How can I reopen a Test Assignment or Regular Assignment?

Why is there material visible in Class Material for a class that students cannot see?

Why can’t I see content that students have already redeemed?

Why do some students in the same class see different material? (Why can’t I open an activity?)

How can I view the content before my students do?

How can I view the list of students in my class?

Why can’t I see some products in Class Materials?

How can I hide products in my class?

Why does the progress bar not show 100% even after completing all the activities in an assignment?

Why does the grade displayed for an activity differ from the one recorded in the Markbook after the student has completed it?

Where can I view the scores obtained from iRead assignments?

Why don’t I have a grade even though I have completed an assignment?

How do I clear cache and cookies in Google Chrome?