Popular Articles | Page 6 | Richmond Studio

December 2025

Last Updated: 01/29/2026 in Updates

Leer artículo en español New Studio Version - December User grades are displayed when reopening a task. Teachers can view student grades directly without needing to open a pop-up window. iRead closing Wh...
Logout

Last Updated: 12/02/2024 in Student Main menu

By completing these steps, you will have securely logged out and exited Richmond Studio. Logout To logout of Richmond Studio, follow these steps: Navigate to the Main Menu in the Student Role section of Richmond Studio. Look f...
Contact us

Last Updated: 09/17/2025 in Teacher Main menu

Leer artículo en español Need help? If you have any questions, issues, or suggestions, we are here to support you. Click the link below to submit a ticket , and our team will get in touch with you as soon as possible: Submit a t...
Why do some students in the same class see different material? (Why can’t I open an activity?)

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects the teacher, as the platfo...
How can I view the list of students in my class?

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español You can view the list of students by entering the class you want to review. Log in to Richmond Studio. Click on a class. In the top left corner, click on the option. This option also shows the number of students...
How can I view the content before my students do?

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español To view the content before your students, log in to Richmond Studio using the appropriate access channel. For and teachers, access Richmond Studio through the banner or tab set up in your platform. For ...
Why can't I assign the Diagnostic Tests of a certain level to a specific class?

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español The are divided by educational levels into two categories: Lower Primary : designed for 1st, 2nd, and 3rd grades (corresponds to the Lower Primary 3 and 4 Diagnostic Test). Upper Primary : designed for 4th, 5th...
Why can’t I see content that students have already redeemed?

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked. Locked materials are marked with a padlock icon below the title. T...
Where can I find my access code (token)?

Last Updated: 08/29/2025 in Student FAQs for Students

Leer artículo en español Ler artigo em português Self-registered students If you want to add a new product, you need an access code (token). Access codes can be obtained in the following ways: When you purchase any Richmond b...
Why does the progress bar not show 100% even after completing all the activities in an assignment?

Last Updated: 09/01/2025 in Teacher FAQs for Teachers

Leer artículo en español The progress bar depends on the types of activities included in the assignment. Some activities are designed solely for practice purposes and do not generate a score. For this reason, even if the student has compl...