Popular Articles

  1. Why do some students in the same class see different material? (Why can’t I open an activity?)

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español This happens when one or more students redeem an incorrect token, which gives them access to different material than the rest of the class. This difference in redeemed products also affects the teacher, as the platfo...

  2. Why can’t I see content that students have already redeemed?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español This is because the products are either locked or hidden in your teacher view. Here’s how to identify and resolve it: The product may be locked.  Locked materials are marked with a padlock icon below the title. T...

  3. Why don’t I have a grade even though I have completed an assignment?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete the activity after that dea...

  4. Why is there material visible in Class Material for a class that students cannot see?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español This happens because there are teacher-specific materials that have been configured with restricted access. Instead of the content, students will see a message indicating that they do not have access to that material...

  5. Where can I view the scores obtained from iRead assignments?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español The scores for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, the specific iRead section only displays: The reading time recorded by the student. Activ...

  6. ¿Cómo puedo ocultar productos en mi clase?

    Last Updated: 09/01/2025 in Richmond Studio Español Richmond Studio Esp. Teacher FAQs para Teachers
    View in English Inicia sesión en Richmond Studio. Accede a la Class Materials>. Selecciona el producto que deseas bloquear. Una vez seleccionado, haz clic en el ícono de candado . Para ver los productos bloqueados, activa el...

  7. ¿Por qué algunos alumnos de la misma clase ven material distinto? (¿Por qué no puedo abrir una actividad?)

    Last Updated: 09/01/2025 in Richmond Studio Español Richmond Studio Esp. Teacher FAQs para Teachers
    View in English Esto sucede cuando uno o más alumnos redimen un token incorrecto , lo que hace que tengan acceso a material diferente al del resto de la clase. Esta diferencia en los productos redimidos también impacta al docente, ya que ...

  8. ¿Cómo puedo ver el listado de estudiantes en mi clase?

    Last Updated: 09/01/2025 in Richmond Studio Español Richmond Studio Esp. Teacher FAQs para Teachers
    View in English La lista de estudiantes se puede visualizar ingresando a la clase que se quiere revisar. Ingresa a Richmond Studio. Haz clic en alguna clase. En la parte superior izquierda, haz clic en la opción . Esta opci...

  9. Why can’t I edit the date of an assignment?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to edit those fields. ...

  10. Why can’t I see some products in Class Materials?

    Last Updated: 09/01/2025 in Richmond Studio Teacher FAQs for Teachers
    Leer artículo en español The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...
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