Updated Articles

  1. How can I reopen a Test Assignment or Regular Assignment?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español Log in to Richmond Studio. Select the class and go to the module. All assignments will be displayed. Identify the assignment you want to reopen. Click the three dots at the end of the row, then select . Th...

  2. Why can’t I edit the date of an assignment?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to edit those fields. ...

  3. Why were the recorded grades deleted after reopening an assignment?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español The purpose of the function is to provide a new opportunity to complete the activity, whether for one, some, or all students in the class. When the assignment is reopened, previous grades are automatically del...

  4. Why can't I assign the Diagnostic Tests of a certain level to a specific class?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español The are divided by educational levels into two categories: Lower Primary : designed for 1st, 2nd, and 3rd grades (corresponds to the Lower Primary 3 and 4 Diagnostic Test). Upper Primary : designed for 4th, 5th...

  5. Why does an alert appear instead of a grade when viewing an assignment?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español Manual Marking notifications are available from the Dashboard widgets. When an alert appears instead of a grade, it means you still need to assign a manual grade for that activity completed by the student. ...

  6. Why is the Manual Marking checkbox not enabled?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español The Manual Marking checkbox may not be enabled for one of the following reasons: The student has not submitted the activity. The student must click the button upon completing the activity. If they don’t, the ...

  7. How do I clear cache and cookies in Google Chrome?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español Ler artigo em português Clearing cache and cookies helps your browser run better by improving performance, fixing errors, and protecting your information. What’s the difference between Cache and Co...

  8. Why don’t I have a grade even though I have completed an assignment?

    Last Updated: 09/01/2025 in Teacher FAQs for Teachers
    Leer artículo en español This can happen if the assignment was completed or submitted after the deadline set by the teacher. All assignments have a due date. Although the system allows you to continue and complete the activity after that dea...

  9. ¿Por qué no tengo calificación a pesar de haber finalizado una Asignación?

    Last Updated: 09/01/2025 in Richmond Studio Español Richmond Studio Esp. Teacher FAQs para Teachers
    View in English Esto puede suceder si la asignación fue completada o enviada después de la fecha de cierre establecida por el docente. Todas las asignaciones tienen una fecha límite . Aunque el sistema permita continuar y completar la act...

  10. ¿Dónde puedo visualizar el puntaje obtenido de las asignaciones de iRead?

    Last Updated: 09/01/2025 in Richmond Studio Español Richmond Studio Esp. Teacher FAQs para Teachers
    View in English El score de las asignaciones realizadas en iRead se visualiza en el apartado de Assignments dentro del . En cambio, en el apartado específico de iRead , solo se muestra: El tiempo de lectura registrado por el alumn...
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