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Why do some students in the same class see different material?

Created On: 08/29/2025 in Student FAQs for Estudiantes

Leer artículo en español Ler artigo em português This may happen when one or more students redeem an incorrect token, which gives them access to material different from the rest of the class. This difference in redeemed products al...
How do I clear cache and cookies in Google Chrome?

Created On: 08/28/2025 in Teacher FAQs for Teachers

Leer artículo en español Ler artigo em português Clearing cache and cookies helps your browser run better by improving performance, fixing errors, and protecting your information. What’s the difference between Cache and Co...
Updates

Created On: 08/25/2025

Leer artículo en español This update improves functionality and user experience, including bug fixes, performance optimization, and new features to make navigation and platform use easier. New Studio Versions October ...
How can I reopen a Test Assignment or Regular Assignment?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español Log in to Richmond Studio. Select the class and go to the module. All assignments will be displayed. Identify the assignment you want to reopen. Click the three dots at the end of the row, then select . Th...
How can I hide products in my class?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español Log in to Richmond Studio. Go to Class Materials> . Select the product you want to lock. Once selected, click the padlock icon . To view locked products, enable the toggle. To unlock a produc...
Why can’t I see some products in Class Materials?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español The products are locked. To view locked products, enable the toggle. To unlock a product, enable the toggle. ...
How can I view the list of students in my class?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español You can view the list of students by entering the class you want to review. Log in to Richmond Studio. Click on a class. In the top left corner, click on the option. This option also shows the number of students...
How can I view the content before my students do?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español To view the content before your students, log in to Richmond Studio using the appropriate access channel. For and teachers, access Richmond Studio through the banner or tab set up in your platform. For ...
Where can I view the scores obtained from iRead assignments?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español The scores for assignments completed in iRead can be viewed in the Assignments section within the . In contrast, the specific iRead section only displays: The reading time recorded by the student. Activ...
Why can’t I edit the date of an assignment?

Created On: 08/13/2025 in Teacher FAQs for Teachers

Leer artículo en español The most common reason you can’t edit the date of an assignment is because the assignment is already closed. Once an assignment has reached its closing date, the platform locks the option to edit those fields. ...